Stellaris Academy Privacy Policy

At Stellaris Academy, located in the vibrant heart of Midtown Manhattan at 123 Lexington Avenue, New York, NY 10016, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, online learning platform, and related services. We encourage you to read this policy carefully to understand our practices.

1. Information We Collect

We collect several types of information to provide and improve our services. The types of information we collect include:

1.1 Personal Information

• Contact Information: This includes your name, email address, phone number, and postal address, which we collect when you register for an account, enroll in a course, or contact us for support.
• Account Information: This includes your username, password, and other security credentials used to access our platform.
• Payment Information: When you make a purchase, we collect payment information such as your credit card details or other financial account information. This information is processed securely by our payment processors.
• Demographic Information: We may collect demographic information such as your age, gender, and educational background to better understand our student demographics and tailor our course offerings.
• Communications: We retain records of your communications with us, including emails, chat logs, and support tickets, to provide better customer service and improve our communication strategies.

1.2 Usage Data

• Log Data: Our servers automatically record information about your use of our platform, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. This data helps us personalize your experience, analyze trends, and administer the website. For more information, please see our Cookies Policy.
• Course Activity: We track your progress and activity within our courses, including the lessons you've completed, assignments submitted, and quiz scores. This data helps us monitor student performance and provide personalized feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To deliver our online courses, personalize your learning experience, and improve the functionality and content of our platform.
• Account Management: To create and manage your account, process your payments, and provide customer support.
• Communications: To send you important updates, announcements, and promotional materials about our courses and services. You can opt-out of receiving marketing communications at any time.
• Analytics: To analyze usage patterns, track trends, and conduct research to improve our platform and develop new features.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect our platform and users from fraud, security breaches, and other harmful activities.

3. Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in operating our platform, processing payments, conducting analytics, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share information with business partners who offer complementary products or services that may be of interest to you. We will obtain your consent before sharing your information with these partners.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive data transmitted over the internet.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices and the importance of protecting your privacy.

Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Data Portability: You have the right to request a copy of your personal information in a portable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain anonymized or aggregated data for statistical purposes.

7. Children's Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Stellaris Academy
123 Lexington Avenue
New York, NY 10016
Email: [email protected]
Phone: (212) 555-TECH

Thank you for trusting Stellaris Academy with your personal information. We are committed to protecting your privacy and providing a safe and secure learning environment.